I.T. Strategy & Consulting

IT STRATEGY &
CONSULTING

Don’t Worry About IT

Companies that are going to continue to thrive in today’s environment are going to need a strong IT strategy. We help companies design a comprehensive and cohesive IT strategy that aligns the needs of current functionality while building out capabilities with future needs in mind. We then evaluate and install the hardware and software necessary to keep the network running smoothly while providing security to protect critical information and prevent network outages.

Case Study

A logistics company was struggling with wireless connectivity in their warehouse and the slowness of their ERP system. Losses in connectivity caused the lift truck operators to continually have to re-start orders, which wasted valuable time. The warehouse was going to be expanded and the customer knew the problem was only going to get worse in a larger warehouse.
We replaced their wireless network with a mesh wireless network, which allowed the lift trucks to move about the warehouse with no loss in connectivity. The ERP system was migrated to a new server and a Remote Desktop server was utilized to move processing from the computers on the lift trucks.
These upgrades greatly enhanced the speed and reliability of the wireless and ERP system, allowing the customer to process more orders per day.

On Saturday we received alerts from H&S Computers monitoring software regarding some problems with a client’s servers. We connected to the servers and discovered they had been infected with ransomware. All of their data was encrypted and inaccessible.
The client was notified and we began reviewing the servers. We found a port in their firewall had be inadvertently opened, exposing a server to the Internet. Fortunately, the backup system H&S Computers uses is an air-gapped backup, meaning once data is backed up, it is impossible to delete or alter the backup files from the original system.
We began restoring the client’s servers to a spare server they use for disaster recovery. The restoration took about 24 hours to complete. We met at the client’s location first thing Monday morning with the recovered servers. They booted them up and the client’s employees were able to connect to all of their systems with no loss of data and no down time at work.

Don’t Worry About IT

Case Study

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I.T. Strategy & Consulting